Here’s the clichéd truth that you may have heard already: the ability to negotiate is so important for professional success!

Imagine having polished language skills while discussing contracts, project terms, or partnerships with potential clients. If English is your second (or next) language, you face the additional hurdles of navigating this complex task. Negotiating in English does add some complexity, but it also presents an opportunity for you to come across as a polished English speaker at work!

In this post, I’ll arm you with five useful phrases that you can use to help you confidently navigate negotiation situations in English. Remember to slightly tweak them to match your context for win-win outcomes for all parties involved. 

“Tell me about…”

• When to use: Nearly always. One of the most important expressions to add to your phrasebook. Also: when you need to understand the other party’s key concerns.

• Example: “Tell me how you envision the scope of this project.”

• Why it works: Notice that the most powerful question doesn’t even have a question mark! According to Alex Carter, this phrase encourages open communication and allows you to address the most important issues in the negotiation. You will gain much more by asking questions than by arguing!

“Let’s look at this from a different angle…”

• When to use: If you get stuck. To reframe the conversation if you’re facing resistance.

• Example: “Let’s look at this from a different angle. How could we adjust the deliverables to better meet your needs?”

• Why it works: It helps shift the conversation when it gets stale, encouraging creative problem-solving.

“I’d like to propose…”

• When to use: In nearly every situation. To suggest a new idea or offer during negotiations.

• Example: “I’d like to propose a phased approach for this project, allowing us to assess progress at each stage.”

• Why it works: This is a polite and professional way to introduce your terms while maintaining a collaborative tone.

“I understand your perspective, and…”

• When to use: To show empathy and understanding while introducing your counterpoint. It’s a good phrase to have in your arsenal; but, for it to work, you need to say it like you mean it.

• Example: “I understand your perspective, and I think we can find common ground that works for both of us.”

• Why it works: Acknowledging the other party’s point of view builds rapport and creates space for productive discussion.

“How flexible are you on…?”

• When to use: I love this one! It can test whether the other party is open to adjusting their position on a particular issue (instead of saying "maybe" or "perhaps").

• Example: “How flexible are you on the timeline? We may need additional time to ensure quality delivery.”

• Why it works: This phrase encourages flexibility without being confrontational, helping you gauge the other party's willingness to negotiate.

Remember, while negotiations with potential clients often focus on project terms and deliverables, these principles can be applied in various settings—whether it’s about pricing, timelines, or service levels. Simply tweak them to fit your context and go for it! With these expressions, you can approach any negotiation with confidence and poise. Remember, effective language is key to achieving win-win outcomes. 

Want to take your negotiation skills to the next level?

Enroll in our comprehensive online course, “Language Lab: Fluent Negotiations,” where we cover advanced negotiation language strategies, real-life scenarios, and more key phrases to help you thrive in any business setting. Click here to get started!

Positive vibes, xxx